State Farm® Insurance Agent Lee Thornton

"Charges you even after cancelling your policy."

"I’ve insured my last three vehicles through Lee’s State Farm Agency and have consistently experienced outstanding service from Lee and his team. From the start, the rate Lee offered beat every other company I vetted. Even more importantly, he generously took the time to walk me through coverage options—making sure I had the protection I needed without unnecessary costs. Over the past five years, the level of service has remained exceptional. Special shoutout to Erin, who is incredibly kind, knowledgeable, and lightning-fast—often turning requests around in minutes. She’s a total all-star. The team also guided me through a stressful period when my car was totaled in an accident (not my fault). What could have been overwhelming and traumatic felt manageable thanks to their patience, professionalism, and genuine care for me as a person. For anyone seeking auto insurance, I give Lee Thornton and his team my highest recommendation. They are true professionals—but it’s their kindness, responsiveness, and human touch that make them stand out. I’m a very happy and loyal customer."

"What can I say. The agent was highly knowledgeable about the insurance products. Great advice. From automobile insurance to professional liability insurance."

"They have horrible communication I can only imagine what it would be like if I had an open claim"

"Fransico Made it so much easier on me to get insurance and he lowered my rate by a lot whenever u need help they always help"

"Fast and efficient service at State Farm I was help with home and car insurance thanks to Francisco Madera for the great customer service."

"Absolutely wonderful service very professional very timely. I totally trust in this company and Francisco and anybody else in their office. I would definitely never change. You have a customer for life. Thank you 10 out of 10."

"Lee is the best State Farm agent I’ve ever met."

"Thank you Francisco for the assist, explanation and patience 😀"

"Great service, very professional and saved us money!"

"Great Place for insurance! would highly reccomend."

"Great customer service — the staff members in this office always answer my questions timely and thoroughly. I feel supported and valued as a customer."

"We moved and this was our first time getting rental insurance. They we extremely reachable and offered answers very rapidly."

"Hi , it’s been one year now are with Lee Thornton State Farm insurance. We have auto home and business insurance with them. We are very happy with their honest service ."

"Lee Thornton team has been great to us since we insured our home and cars through State Farm. But I want to give Erin a big shout out she’s been there every step of the way. All my questions and concerns being answered. She went above and beyond. Thank you Erin for everything."

"Our experience here was really great. Can't say enough good things about Sechil, she was amazing - very knowledgeable and friendly. She helped us get great insurance coverage and saved us considerably from the company we switched from. We are so happy we stopped in."

"Erin Phillips is great!"

"I was a policy holder with Lee’s office for years and recently had to switch to another insurance company. I was dreading having multiple hoops to jump through to cancel my policy with Lee but those fears were unfounded. His office couldn’t have been nicer or more accommodating to help cancel my policy. 5 star experience!"

"I have experienced the best customer service in a very long time from Erin Phillips at State Farm. When I've experienced a stumbling block with my current claim, she has been very quick and responsive to resolve the issue. I'd give 10 stars if I could, she is that good."

"Lee has been my agent for many years. Worked on some car insurance with Francisco Madera. Super fast and efficient, always helpful. I can't recommend this office enough!"

"Highly recommend Erin at Lee Thorton State Farm; knowledgeable, responsive, detailed & friendly. Great customer service. Thanks Erin"

"I highly recommend State Farm Insurance Company! Lee and his team, especially Erin, provided exceptional service. They were professional, knowledgeable, and truly cared about finding the best insurance solutions for me. Lee's expertise and the team's dedication to personalized service set them apart. Thank you."

"Erin Phillips has great customer service, and I had a wonderful experience interacting with her about my auto and home insurance plans. She took the time to explain the details thoroughly and is very knowledgeable. Thanks, Erin, for your excellent customer service and for clearly explaining my insurance plans!"

"We have worked with Erin at State Farm for several years. She is SO amazing! Always available, extremely knowledgeable, patient, engaging and honest. An expert in this field, so grateful to have her advice and help!"

"Professional, detailed explanation for the coverage of my choice."